Trust & Safety Framework

Your Safety & Peace of Mind Come First

Whether welcoming an educator into your home or participating in live online classes, OEducators implements rigorous standards to ensure every learning session is secure, respectful, and productive.

Our Core Safety Standards

How we protect students, parents, and teachers across every step of learning

100% Verified Identities

Every educator must submit official government identification (Aadhaar, Voter ID, or Passport) and university credentials before being approved.

Safe Home Tuition Protocols

Clear guidelines for doorstep tutoring: sessions must occur in open living areas with parent or guardian presence at home.

Data Privacy & Contact Shield

Personal contact details and home addresses are never publicly visible to unauthenticated users on the internet.

Zero Tolerance Conduct Policy

Immediate suspension and review for any form of harassment, unexcused absence, or unprofessional behavior.

Guidelines for Parents

Best practices for home tuition

  • Verify the tutor's identity against the profile shown on OEducators during the first session.
  • Ensure tuition takes place in a visible, well-lit common study or living area, not behind closed bedroom doors.
  • An adult family member or guardian should be present in the house throughout home tuition hours.
  • Report any last-minute rescheduling, inappropriate conversation, or policy breaches to our support team immediately.

Guidelines for Tutors

Professional educator standards

  • Carry your original government photo ID and tutor digital badge to all in-person sessions.
  • Maintain strict professional decorum, adhere to agreed lesson timings, and respect household privacy.
  • Do not accept or request unauthorized offline side-payments that circumvent platform guarantees.
  • Inform OEducators support immediately if you encounter uncomfortable situations or unsafe environments.

Need to Report a Safety Concern?

If you ever experience an issue that compromises safety, honesty, or respect, please notify our safety committee immediately. Reports are treated with utmost confidentiality.