Privacy Policy

1. Introduction

At OEducators ("we", "our", "us"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines our practices regarding collection, usage, and disclosure of information when you access our platform and services.

2. Information We Collect

We collect information necessary to facilitate safe and effective educational tutoring:

• Account Information: Name, email address, phone number, and password when you register as a student, parent, or educator.
• Student Information: Grade/standard, school board (CBSE, ICSE, BSEB), subjects required, and approximate location/neighborhood in Gaya.
• Educator Information: Educational degrees, academic credentials, teaching experience, hourly rate, government-issued photo ID for background verification, and service area radiuses.
• Usage & Device Data: IP address, browser type, device identifiers, and platform navigation logs to ensure security and optimize performance.

3. How We Use Your Information

• To match students with qualified local educators based on subject, grade, and proximity.
• To conduct mandatory identity and academic verification for educators.
• To enable scheduling, demo class coordination, and communication between matched parties.
• To maintain platform security, prevent fraud, and enforce our Terms of Service.
• To provide customer support and respond to inquiries promptly.

4. Information Sharing & Privacy Safeguards

We do not sell, rent, or monetize your personal information to third-party marketers. Information is only shared under strict circumstances:

• Between Matched Parties: When a demo session or tuition is confirmed, necessary contact details (such as parent contact name and residence area) are shared with the tutor to facilitate the lesson.
• Verification Partners: With authorized digital verification providers solely for checking government ID validity and degree authenticity.
• Legal Obligations: If required by applicable Indian law, court summons, or regulatory authorities.

5. Data Retention & Security

We employ industry-standard encryption protocols (SSL/TLS) for data transmission and secure cloud storage with restricted access. Personal data is retained only as long as your account remains active or as required by applicable tax and legal regulations.

6. Your Rights

You have the right to review, update, or request the deletion of your personal account data at any time. You can manage profile details through your account dashboard or by submitting a written request to support@oeducators.com.

7. Children's Privacy

Our services are intended for use by parents, legal guardians, and educators. Accounts for minor students under 18 years of age must be created and supervised by a parent or legal guardian.

8. Contact Us Regarding Privacy

If you have questions about this policy or wish to exercise your data rights, please email our Data Privacy team at privacy@oeducators.com or write to us at: OEducators, Gaya, Bihar 823001, India.